Introduction

• Thank you for visiting our site. This document outlines the way we use information gathered on this site. We take your privacy very seriously to ensure we are compliant with GDPR regulations.

• By using this website you are complying to the use of your data outlined in this policy. 

 

Who we are

• The Bike The Body Ltd is an independently run Physiotherapy, Bike Fit and Education provider registered under Companies House (No. 12203285)

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What information do we collect?

• We receive, collect and store any information you enter voluntarily on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We use Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

• When you conduct a transaction (such as filling out a contact or booking form) on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

• As this site is hosted by wix.com it uses their standard cookies - please see further information on our cookies. 

 

Why do we collect this information?

• To be able to communicate with you regarding enquiries or bookings

• To improve the functionality of our website and services

• To be able to send you newsletters or updates we think you will be interested in - you can opt out of these at any time. 

• We will not sell any of your personal information to any third-party companies without your consent. 

 

How do we store this information?

• The Bike The Body is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

• All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How can I withdraw my consent?

If you don’t want us to collect or process your data anymore please contact us on info@thebikethebody.com so that we can assist you. 

 

Amending personal information

If you would like to amend or update any personal information that we hold for you then please get in touch via info@thebikethebody.com 

 

Third-Party Services

• The Bike The Body uses Cliniko for all of its booking and appointment services. As such your information will be stored confidentially under their privacy policy guidelines. 

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We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. As such, we recommend reviewing it frequently. 

When we do so, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

 

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may send an email to info@thebikethebody.com 

 

This policy was last updated on May 4th 2020.

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